You want to change how work gets done. We’re here to help you make that happen. We improve the way people work through process management and automation. Since the company’s founding in 2006, our employees have helped customers and partners worldwide accelerate business results by digitally transforming workflows – thereby improving how people work.
Nintex is currently hiring for a Customer Success Manager. A deeply engaged customer is a happy customer. A happy customer is a life-long customer. A life-long customer is the foundation of a company’s success. Our Customer Success Managers ensure the success of Nintex by ensuring our customers know how to get full benefit from our products!
Your contribution will be:
Adoption and Active Use of Nintex Products. You will coordinate with fellow Tech Evangelists and Nintex Account Managers on each customer in the portfolio to develop a success plan that is co-authored between Sales and the Customer Success Manager role. You will proactively scope technical solutions to help customers address their requirements and assess their met and unmet needs. You will recommend solutions that optimise value for both the customer, solution delivery partner, and Nintex. You will do this by:
Evangelism and Enablement. You will lead technical product evangelism as a trusted advisor. You will be the voice from the field and gain intelligence on what our customers and partner do with our product to improve their businesses. You will drive business relevant content to our customers. You will do this through:
To be successful we think you need:
How we operate:
Everyone who works at Nintex follow three core tenets to ensure we operate a highly successful and collaborative business:
At Nintex, we thrive on helping our customers and partners succeed as they leverage the industry’s best process management and automation capabilities to digitally transform a wide range of business processes. Every employee that joins Nintex is presented with a massive market opportunity to help improve the way people worldwide work as every organisation needs what we provide. We have a highly collaborative culture where we focus on success through team efforts.
Unleash your potential. Apply today.