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Business Development Representative - Fixed Term Contract Melbourne

  • Work in a team focused innovative culture
  • Prime Melbourne CBD Location
  • Global Software Organisation

About the role

We are growing like gang busters and we need to add some Business Development Representatives to our Sales team.  Do you want to help sell a top rated, award winning workflow product?  Are you the kind of person that gets excited about what great technology can do to optimize business process?  Are you the person that everyone loves to talk to and can convince your friends to come along for the ride?

A Business Development Representative at Nintex is responsible for pre sales support for our existing and prospective customers who are running through a trial of our products. The goal?? To provide a non-sales experience as a technical resource and assist customers who are giving Nintex a try. If the customer walks away delighted and makes a purchase? You have succeeded!

Here's what you’ll be doing:

  • Contact inbound trial leads via email, phone, or live chat to engage in a qualification /discovery process.
  • Document progress, notes, etc. in Nintex CRM (SalesForce.com)
  • Learn and master Salesforce lead management, email management, and lead documentation, follow-up procedure.
  • Learn to effectively communicate how all Nintex products are licensed and how they will benefit our customers.
  • Provide support to existing and prospective customers during trial periods.
  • Enable trial prospects to get the software up and running in their environment and actively support them to ensure that they get the most out of the trial period.
  • Proactively scope technical solutions using Nintex products required to address customer requirements, assesses customers’ met and unmet needs, and recommend solutions that optimize value for both the customer, solution delivery partner and Nintex.
  • Coordinate closely with internal sales resources to align solution design with customers’ business requirements.
  • Opportunistically pursue additional business development opportunities in the field. Collaborates with other Customer Success resources and Territory Managers to ensure these opportunities are advanced.
  • Monitor customer service for support issues raised, overcomes technical roadblocks throughout the trial process, and alerts the sales team to potential risks of deal closure.

About you

  • Understanding of Business Process Automation and/or SharePoint market or Salesforce.com market is desirable
  • Knowledge of Nintex products highly desirable
  • Excellent communication skills and presentation skills
  • Clear technical aptitude or proven experience
  • A passion for technology and how it can assist businesses to achieve their goals.
  • An all-round awesome sense of humour!!

About us

Nintex is an easy, point-and-click workflow automation software to tackle everything from basic business functions to company-wide processes with a few clicks – not code – helping our customers improve how they work. We build software and cloud-based services that provide powerful, yet easy-to-use capabilities to automate a wide range of processes. With the Nintex Workflow Platform, people are empowered to define the way they want to work. We’re growing rapidly. We’re a leader in our category. We’re an employer of choice.

Our Melbourne office is our largest engineering hub. We are in a handy Melbourne CBD location, with tram stops on our doorstep and Southern Cross just over the road! Our 15th floor state of the art office space is fully equipped with everything you need to achieve your best including, large fully equipped workstations, chill out spaces, a stand up desk area, and a fully equipped kitchen complete with pool table and Xbox.

Our commitment to you is to give you opportunities to help you take your career to the next level. If this sounds like you apply now!