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Technical Writer Bellevue

Technical Writer

Nintex is easy, point-and-click workflow automation software to tackle everything from basic business functions to company-wide processes with a few clicks – not code – helping our customers improve how they work. We build software and cloud-based services that provide powerful, yet easy-to-use capabilities to automate a wide range of processes. With the Nintex Workflow Platform, people are empowered to define the way they want to work. We’re growing rapidly. We’re a leader in our category. We’re an employer of choice.

We’re looking to hire a seasoned Technical Writer who can create content for diverse audiences that our customers will love. If you’re passionate about explaining enterprise class platforms, helping customers use a product to its fullest, have a proven record improving the internal and external customer experience on product lines, and want to be part of a world class company, then read on...

In this specific role, the Technical Writer builds, delivers, and maintains our product documentation specific to Nintex Document Generation for Salesforce (DocGen). This is a technical role that requires proficiency in English language, technical communication strategies, and software technologies. 

As part of the Global Technical Content team, the Technical Writer contributes to all of our roadmaps for near- and long-term commitments and content goals. This role is responsible for effectively communicating with other organizations in the business. This role is also responsible for contributing to our knowledge management lifecycle which includes peer reviews and data-driven responses to evaluate and build upon our existing and new content.

What you'll get to do:

Build, deliver, and maintain our end-to-end DocGen technical content. This includes responsibility for all content (documentation, images, video, and training materials, for example). It also includes responsibility to own API documentation support the overall vision for Product and Engineering teams.

Work across all global organizations and lines of business to drive success. This role is responsible for building and maintaining effective communication across global teams including their own team (Technical Content) as well as Product, Development, R&D, Support, Marketing, and others.

Contribute to the success of the Technical Content team. Responsibilities include keeping current with emerging trends in technical communication, including but not limited to SDK and API, and continuously improving the way that we create and deliver content to our customers, partners, and employees. This role is also responsible for creating and building upon global Technical Content team relationships; specifically, contributing to team meetings, style guides, peer reviews, and additional projects or tasks as required.

We would like you to have these skills:

  • 3 - 5 years of experience in a similar role delivering products on a rapid schedule
  • Degree in a relevant field preferred
  • Knowledge of Madcap Flare and similar XML documentation development
  • Understanding of the Salesforce platform, APEX preferred but javascript is a good backfill
  • Previous experience working on a SaaS product
  • Experience with Agile environments and their value and challenges
  • Experience with the needs and concepts of user experience
  • Experience delivering content for multiple regions
  • Proficiency with Jira, Confluence, and TFS

Who We Are:

  • We improve the way people work
  • We provide powerful technology to transform how work gets done
  • We focus on the enduring success of our customers and partners
  • We make work easy
  • We move fast
  • We enjoy our work together
  • We have premium level benefits and a positive flexible work environment

 

When you make work flow, you help people get more done.  With fewer hassles.  In less time.  You impact more companies in more ways.  And make more of your career.  We help companies do what they set out to do.  It’s inspiring work, and it takes inspired thinkers like you.  Work with us. Work Inspired.

Nintex participates in E-Verify for work authorization.  We are an Equal Employment Opportunity Organization.